SoftSuitCase has been designed to receive reservation information from a Front- Office System, such as an Online Booking System and/or  any CRS like Amadeus, Galileo, Sabre and WorldSpan.

The reservations made, are transmitted from the Online Booking System or CRS to SuitCase 2007 and are presented as Orders.

Each Order is associated with a Customer or purchaser, who may or not be one of the passengers in the reservation. Customer Information is stored in a database, for future reference, promotional mailings and purchases.

An Order has all the information sent by the Online Booking System or CRS like the PNR or multiple PNR’s, passenger names, flight segments, etc.
 

SoftSuitCase then allows the User to expand, update, edit and add other details; like full  contact information, flight information, ticket information, invoicing, payments, special requests, changes, remarks etc.

An Order can be used to create Travel Offers, Invoices, E-Tickets and many other options. The system has the ability to send these by e-mail and keep track of the entire process.

Using all the information it has stored in the database, SuitCase 2007 produces many types of Crystal Reports; Sales, Revenue, Costs, etc. and these may be by user, by period, by office, by destination, by Carrier etc.